Update 5, May 17 2019, 12:00pm PDT: Latest and all future updates on this issue are available here.
Update 4, May 10 2019, 10:00am PDT: We have edited this post to confirm that store sales and store visits data has been fixed for April 28 and 29, as well as May 3 to present. We are actively working on correcting the data for April 30, May 1 and May 2 (all dates in PDT).
Update 3, May 8 2019, 6:30pm PDT: We are actively working on correcting the data from 12:01am on May 1 to 4:00am May 2 (PDT). All other data is now accurate, with the exception of store visits and store sales data which is impacted from 12:01am (PDT) on April 28 onwards, and which we are also working to correct. Google Ads bid strategy & Local campaign users do not need to take any action, as our bidding models are not impacted by the incorrect data.
Update 2, May 3 2019, 8PM PDT: We are actively working on correcting the data from 12:01am on May 1 to 4:00am May 2 (PDT). All other data is now accurate.
Update: We have edited this post to confirm the accuracy of data after 4am on May 2 PST and beyond and provide guidance for when fixed data is expected to be available.
On May 1, at approximately 5pm PST, a bug caused Google Ads reporting for April 30 and May 1 (Pacific Time) to be incorrect. This bug impacts reports in all Google Ads interfaces, including any report data downloaded via the AdWords API, Google Ads API and Google Ads Scripts.
We are actively working to correct the data from 12:01am on May 1 to 4:00am on May 2 (PDT), as well as the store visits and store sales data, which is inaccurate from 12:01am on April 30 to end of day May 2 (PDT). All other data is now accurate. Google Ads bid strategy & Local campaign users do not need to take any action, as our bidding models are not impacted by the incorrect data.
We appreciate your patience as we work to resolve this issue as quickly as possible.
If you have any questions or need help, please contact us via the forum.
Adam Ohren, Google Ads API Team
Update 3, May 8 2019, 6:30pm PDT: We are actively working on correcting the data from 12:01am on May 1 to 4:00am May 2 (PDT). All other data is now accurate, with the exception of store visits and store sales data which is impacted from 12:01am (PDT) on April 28 onwards, and which we are also working to correct. Google Ads bid strategy & Local campaign users do not need to take any action, as our bidding models are not impacted by the incorrect data.
Update 2, May 3 2019, 8PM PDT: We are actively working on correcting the data from 12:01am on May 1 to 4:00am May 2 (PDT). All other data is now accurate.
Update: We have edited this post to confirm the accuracy of data after 4am on May 2 PST and beyond and provide guidance for when fixed data is expected to be available.
We are actively working to correct the data from 12:01am on May 1 to 4:00am on May 2 (PDT), as well as the store visits and store sales data, which is inaccurate from 12:01am on April 30 to end of day May 2 (PDT). All other data is now accurate. Google Ads bid strategy & Local campaign users do not need to take any action, as our bidding models are not impacted by the incorrect data.
We appreciate your patience as we work to resolve this issue as quickly as possible.
If you have any questions or need help, please contact us via the forum.
Adam Ohren, Google Ads API Team